This Privacy Policy describes how urbanhousefashion.com (the "Site", "we", "us") collects, uses and shares your personal information when you visit or make a purchase from the Site. The Site is operated by BridesView Inc dba Tailwind, 5300 N Shartel Ave #18244, Oklahoma City, OK 73154, United States.

Information we collect

• Device and usage information — browser type, IP address, time zone, cookie identifiers, the pages and products you view, search terms and how you interact with the Site. Collected automatically through cookies, log files and tags so the Site loads correctly and so we can understand how it is used.
• Order information — your name, billing and shipping address, email address, phone number and payment details (payment card numbers are handled by Shopify Payments and our payment providers and are never stored by us). Collected when you place an order so we can fulfil it, send confirmations and tracking, screen for fraud and provide support.
• Support and marketing information — anything you send us by email or through our contact form, and your email address if you subscribe to our newsletter.

How we use it

To process and ship your orders, to communicate with you about them, to screen orders for risk or fraud, to answer your questions, to improve the Site, and — where you have opted in or where permitted by law — to send you marketing email. Every marketing email includes an unsubscribe link.

Who we share it with

• Shopify Inc. powers our store and payments. Shopify's privacy policy: shopify.com/legal/privacy.
• Trendsi, our fulfilment partner, receives your name, shipping address, phone number and order contents so your order can be packed and shipped.
• Carriers (USPS, UPS and their partners) receive your name, address and phone number to deliver your order.
• Pinterest and Google — we use their analytics and advertising tags to understand how visitors find the Site and to show ads for our products on their platforms. You can opt out of personalised ads at pinterest.com/settings/privacy and adssettings.google.com, and of interest-based advertising generally at optout.aboutads.info.
• Shopify Email sends our newsletters and order-related messages.
• We may also share information to comply with applicable laws, respond to a lawful request, or protect our rights.

We do not sell your personal information.

Cookies

We use cookies that are necessary for the store to function (cart, checkout, security), analytics cookies, and advertising cookies from the partners above. You can block or delete cookies in your browser settings; blocking necessary cookies may stop checkout from working. Shopify's current cookie list is at shopify.com/legal/cookies.

Your rights

You can ask us to access, correct, port or delete the personal information we hold about you, or to stop sending you marketing, by emailing urbanhousefashion@tailwindapp.com. If you are a California resident you have these rights under the California Consumer Privacy Act and we will not discriminate against you for exercising them.

Retention

We keep order records for as long as needed to fulfil your order and to meet our tax and accounting obligations, unless you ask us to delete them and no such obligation applies.

Minors

The Site is not intended for anyone under 16. We do not knowingly collect personal information from children; if you believe a child has provided us with information, contact us and we will delete it.

Changes and complaints

We may update this policy from time to time; the date below will change when we do. Questions or complaints: urbanhousefashion@tailwindapp.com or by mail at the address above.

Last updated: October 27, 2026